Alliance from Australia and New Zealand
At Raazi, we respect the privacy of your personal information that is in
our care. Personal information means information which identifies you
as an individual or from which your identity can be reasonably
handle about you as our customers, visitors to our website, apps, social
media and other digital services and members of the public.
Group companies do not sell personal data. In order to
provide services to you, we share personal data with trusted
operational suppliers such as:
and employees, related bodies corporate, our website developers,
fulfilling requests by you, web hosting providers, IT systems
administrators, mailing houses, payment processors, photographic
analysers, graphic designers, data entry staff, debt collectors and
professional advisers such as accountants, solicitors, business advisors
Raazi members that you may contact or we may refer to you.
legal bodies, government bodies, your Internet service provider, any
law (including the Privacy Act) or police as stated in our Terms and
Again, these suppliers do not sell your personal
data and they are contractually prevented from doing so. Further, all
companies with whom we share data can use the data only for these
contractually agreed purposes and must handle the data in a confidential
and secure manner in accordance with Australian privacy legislation.
How personal information is collected and held
We may collect your personal information in relation to your
interactions and transactions with us. This includes: registering with us; using
related digital services. We may monitor and record your communications
with us (including email and telephone) for security, dispute
We hold personal information electronically at our own premises and with the assistance of our service providers. We
implement a range of measures to protect the security of that personal
information. We also take measures in respect of destroying or
de-identifying personal information that is no longer needed for any
Purposes for handling personal information
We handle your personal information in connection with providing,
administering, improving and personalising our services. Using personal information, we endeavour to
improve our understanding of your interests, suitability and behaviour
in relation to services
- To process your application when you subscribe or register for Raazi membership.
- To provide you with a better service.
- To verify your identity.
- For our own research in order to enhance customer experience.
- To contact you only if needed and to share with you any news, events or any material of interest with you.
- For any other reason specified in our Terms and Conditions.
At Raazi securing member's information is our top priority and would do our best to safeguard your
Personal Information from being misused, lost or from gaining any
unathorised access. In a situation, where you suspect any loss, misuse
or any unathorised access to your Personal Information please let us
know immediately by contacting us.
Procedures for access, correction and feedback
If you wish to access or correct any personal information we hold about
you or have any feedback or concerns about privacy, please contact us
as. Where you seek a response from us, we will let you know
who will be handling your matter and when you can expect a full
In the case of access and correction requests, please provide as much
detail as you can about the particular information you seek, in order to
help us retrieve it. Under the Privacy Act and other relevant laws, we
are required to provide our reasons if we refuse your request. Where we
decide not to make a requested correction and you disagree, you may ask
us to make a note of your requested correction with the information.